Cookie Policy

Cookie Policy

Last Updated: June 25th, 2025

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

Neon Health (operated by Belay, Inc.) uses cookies on our website to:

  • Improve your browsing experience

  • Analyze how our website is used

  • Remember your preferences

  • Ensure our website functions properly

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

  • Session cookies: Allow you to navigate the website

  • Security cookies: Help protect against security threats

Analytics Cookies

These cookies help us understand how visitors interact with our website.

  • Google Analytics: Tracks website usage and performance

  • Page view tracking: Monitors which pages are most visited

  • User behavior analysis: Helps improve user experience

Functional Cookies

These cookies enhance your experience on our website.

  • Preference cookies: Remember your settings and choices

  • Language cookies: Remember your language preference

Performance Cookies

These cookies help us improve website performance.

  • Load time tracking: Monitor website speed

  • Error tracking: Identify and fix technical issues

Third-Party Cookies

Our website may use third-party services that place their own cookies on your device. These services help us operate and improve our website. Third-party cookies may be used for:

  • Website analytics and performance monitoring

  • Content delivery and optimization

  • Social media integration

  • Marketing and advertising services

Each third-party service has its own privacy policy that governs how they collect and use your information. We encourage you to review the privacy policies of any third-party services you encounter on our website.

Cookie Duration

Session Cookies

  • Deleted when you close your browser

  • Used for essential website functionality

Persistent Cookies

  • Remain on your device for a set period

  • Used for analytics and preferences

  • Typically expire after 1-2 years

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

Chrome:

  1. Settings → Privacy and Security → Cookies and other site data

  2. Choose your preferred cookie settings

Firefox:

  1. Options → Privacy & Security → Cookies and Site Data

  2. Select your cookie preferences

Safari:

  1. Preferences → Privacy → Cookies and website data

  2. Choose your cookie settings

Edge:

  1. Settings → Cookies and site permissions → Cookies and site data

  2. Configure your preferences

Impact of Disabling Cookies

If you disable cookies:

  • You can still browse our website

  • Some features may not work properly

  • We cannot remember your preferences

  • Analytics data will not be collected

Your Rights

Under applicable privacy laws, you have the right to:

  • Know what cookies we use and why

  • Withdraw your consent at any time

  • Request deletion of your data

  • Access information we have about you

Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website.

Contact Us

If you have questions about our use of cookies, please contact us:

Neon Health (Belay, Inc.)
Email: hello@neonhealth.com

This Cookie Policy is part of our Terms of Service and Privacy Policy. By using our website, you agree to our use of cookies as described in this policy.

@ 2025 Neon Health (Belay, Inc).

AI-powered patient access automation

for leading pharma enterprises.

@ 2025 Neon Health (Belay, Inc).

AI-powered patient access automation for leading pharma enterprises.

@ 2025 Neon Health (Belay, Inc).

AI-powered patient access automation

for leading pharma enterprises.